Privacy Policy

Last Updated: 1-3-2025

1. Introduction

CarbScanner is designed to help individuals, especially those managing Type 1 diabetes, quickly determine the carbohydrate content in their meals. By scanning a photo of your food product or meal, CarbScanner estimates the carbs, helping you calculate an appropriate insulin dosage. We understand the importance of safeguarding your information and are committed to protecting your privacy.

2. Information We Collect

Number of Scans & UUID: When you first open the app, we generate a unique user identifier (UUID). We track the total number of scans performed per UUID for statistical and feature-improvement purposes. This UUID is not tied to any personally identifiable information.

Photos or Meal Data: CarbScanner uses photos locally on your device or through secure processing to determine carbohydrate content. We do not store or retain any of these photos or associated metadata on our servers.

Email Address (Optional): If you choose to provide your email address, we store it so we can contact you about app updates, new features, and other relevant communications. This is completely optional and not required to use the core features of CarbScanner.

3. How We Use Your Information

We use the minimal data collected (UUID, number of scans, and email if provided) to:

  • Improve the accuracy of CarbScanner by understanding usage patterns.
  • Monitor the overall usage of our services to maintain performance and stability.
  • Communicate with you about updates, features, or any changes to our services if you have provided an email address.

We do not sell, rent, or share this data with third parties.

4. Data Retention

We only store the count of scans linked to your UUID, and your email address if you choose to provide it. This data is retained for as long as necessary to support app features, troubleshoot issues, and improve the service. If you stop using the app, the associated UUID and scan count data will remain on our servers anonymously. If you would like us to remove your email address, you can contact us using the email provided in this policy.

5. Your Choices & Rights

You have the right to:

  • Use CarbScanner without providing any personal information — only the anonymous UUID is generated to count your scans.
  • Stop using the app at any time, which ceases any further data collection.
  • Opt out of providing your email address, or request removal of your email from our records by contacting us.

6. Children’s Privacy

CarbScanner is not targeted towards children under the age of 13. We do not knowingly collect any personal data from children. If you believe your child has used our service and provided identifiable information, please contact us so we can remove it.

7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our app or services. When we do, we will revise the “Last Updated” date at the top of this page. We recommend reviewing this page periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please reach out to us at support@carbscanner.com.

We value your feedback and are continually striving to improve CarbScanner. Together, we make diabetes management more accessible and intuitive, and we believe that advanced technologies can lead to a healthier future for everyone.